All you need to know about renting a travel phone

Once you’ve rented, you’ll never go back.

Below we have some of our customer’s most commonly asked questions about reducing cell phone costs when traveling abroad. If you’re not sure about renting or if you don’t know why you should rent then take a look at our answers below.

I just want to make calls back home cheaply. What do I need?

If you’re not interested in having all the bells and whistles of internet access when you travel and you just want to take a phone so you can make calls to the office or home that are nice and cheap then why not rent one?

We can offer you a SIM card rental for your own phone with free incoming calls or if you’d rather take the whole package that simply works when you get there then for little extra, we’ll give you a phone guaranteed to work where you’re traveling to. We also offer a call forwarding service that route calls to your own cell number through to your rental so you never miss a call.

Do you have internet products I can use abroad?

If you take your own phone with you on business or on holiday, unless you have deep pockets you will be turning data roaming off and disabling all of your smartphone/tablet/iPad features. If you are traveling and roaming with your own devices, this is the smart thing to do because it can be painfully expensive.

If you want to keep all of those online features such as Facebook, internet access and other apps, then you can take one of our MiFi devices either for Europe or for your individual destination. With a Mifi you can connect all of your WiFi devices (up to five at once!) to one fast, mobile internet connection.

I really want to take my iPhone. Can you help?

We have an increasing number of iPhone SIM cards available for key European destinations. All come with a generous data allowance and great call rates (free for incoming calls). As with our SIM and cell phone rentals, we offer the option to route all calls to your own cell number through to your rental so you never miss a call.

How long can I rent for?

The short answer is for as long as you like. Many of our products including our SIM card rentals, cell phone rentals and most of our MiFi devices you can rent on a daily basis and tailor to your trip length. Some of our other products are monthly or weekly rentals because we can offer better value for money this way on data allowances for example.

What happens when I rent? What do I have to do?

Our rental process is designed to be as easy for you as possible. Place your order online and your equipment will be delivered to your door, tested and ready to use. You equipment will arrive with simple instructions and we will always be available on the other end of the phone with 24 hour global support if you need it. When you return home, simply put your equipment in the prepaid return envelope and post it back to us. That’s it, you’re done and you’ve saved lots of money.


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