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Keep cell phone and mobile broadband costs down while enjoying the London Games in 2012

London 2012

During the summer of 2012, thousands of tourists will arrive in the UK from all over the United States, Canada and across the globe; many hundreds of thousands will attend sporting venues for the London Games. Almost everyone will have cell phones. How many of those people will find a shocking bill waiting for them at home, simply because they didn’t think about the cost of roaming while using their cellular phone abroad?

It isn’t just about airtime rates anymore; it is about data as well. With the rise in the use of Smartphones, many of us gobble up data like nothing, not even realizing how much we are using. We are getting used to having a wireless app for everything.

Wise travelers will shop around and look at alternatives for communicating while in London. Cell phone rental at the London Games with a UK SIM card is a great way to make sure that you have a cell phone that will work plus low rates using local airtime. Most providers will offer free incoming calls. In addition to free incoming calls in the UK, Cellhire offers great rates to call back to many countries, including the US. They also offer mobile broadband rental for use in London with Mobile USB sticks / Internet sticks. Using a UK SIM within a BlackBerry Smartphone rental for mobile data use will save a great deal of money. If you are unsure of how much data you use, or if you need to manage your usage to control costs, the Cellhire DataManger application is provided to all customers free of charge. It is a great tool that keeps you on top of and in control of your usage, so you won’t be surprised when you receive your bill back at home.

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Earthquake and Tsunami hit Japan

The devastation caused by the magnitude 9 earthquake and subsequent tsunami that hit Japan on Friday March 11th, have created a massive obstacle for the Japanese people to confront.

This catastrophic natural disaster has been described by Japan’s Prime Minister, Naoto Kan “as the single greatest challenge that the country has faced since World War II”. However there can be no doubt that the resilience, courage and determination of the Japanese people will be a significant factor in overcoming this tragedy.

There was no better example of this than that demonstrated by Cellhire Japan’s Business Development Director, Joji Kanemoto who is based in Tokyo. “Initially we thought that the tremors weren’t out of the ordinary but it became clear as they continued that this was very unusual.” Joji commented.

As there was no delivery service available because of the emergency and public transport had shut down, Joji decided to deliver some urgent orders personally and on foot. Some 6.5 hours later he made it back to his home, to find that his family and home had escaped the worst effects of the earthquake.

Tim Williams, Cellhire plc’s Chairman and Chief Executive commented “Joji’s attitude on Friday is a shining example of how the Japanese people will deal with this shocking event. With a calm and single minded resolve he wanted to demonstrate that Japan and Cellhire remained open for business regardless of circumstances.”

Cellhire has had an office in Tokyo for over 6 years and in response to demand from the Japanese government, aid agencies and international rescue teams, Cellhire is shipping a large quantity of Iridium satellite phones to Japan to help with the recovery process.

Also as part of its contribution to the rebuilding effort in Japan, Cellhire is offering free rental to individual consumers and charities on all Japanese cell phone rentals and Japanese SIM card rentals*. In addition Cellhire will make an equivalent contribution to the Japanese Red Cross until April 30th 2011.

*Offer ends on April 30th 2011, when normal rental rates will apply. Call rates are as shown on our websites subject to normal terms and conditions.

US News

The Cost of Convenience: Are You Overpaying?

Recent improvements in both cell phone technology and cellular coverage have made it extremely easy to stay connected anywhere in the world. A few years ago, international travelers looking to place calls while traveling outside the US only had a few options, but not anymore. US carriers realized there was a sizeable market of international travelers who were talking on other carrier’s airtime and they moved quickly to sign roaming agreements which would allow their customers to roam with their US numbers on GSM networks around the world.

Pricing for these roamed calls initially was quite high but over time has become more affordable – and easier to understand – as carriers have adopted a flat rate pricing matrix consisting of international roaming zones. Users could now roam throughout Western Europe for example and know their call costs would be .99 per minute regardless of what country they were in or whether they were placing or receiving a call. This was almost a perfect world for the international traveler: they boarded their plane, arrived at their destination, turned their cell phone on and it worked. Friends, family and business associates could reach them on their personal cell phone number wherever they traveled.

Unfortunately this simplicity of this solution soon led to a very high cost of convenience. It prevented users from investigating other options for voice solutions as it was more convenient to keep your own number rather than seek out lower cost alternatives. The end of 2008 saw the US enter into recession. Companies still had a need for international travel but the costs had to be brought under control. Alternatives such as Cellhire’s global roaming and local airtime solutions offer customers high quality voice service at rates up to 40% below those of US carriers.

Tough economic times have forced telecom managers to weigh the convenience of employees keeping their own numbers against the savings of using alternative airtime solutions. This can be a tough sell to the executive who doesn’t have time to think about swapping SIM cards, perhaps taking an entirely different cell phone – they simply wants to get on the plane and go. “This is exactly the type of customer Cellhire likes to be in front of because the message is so clear,” said John Henry, Vice President of Operations for Cellhire USA. “At first we explain how we can save up to 50% off of their average international call spend. When taken in terms of per minute pricing we’re talking cents and that initially doesn’t seem like much. However, when you explain that their company spent $20,000 on international roaming calls last month a little light goes off and the epiphany begins.” The process is very simple. Cellhire takes an actual customer cell phone bill and substitutes their appropriate solution for the country the customer visited. They are able to show the customer exactly what the Cellhire solution would have cost for those same calls. In most cases the inconvenience of changing cell phone numbers is greatly outweighed by the savings achieved.

Another advantage of solutions offered by a company like Cellhire is the freedom of having zero long term commitments. There are no contracts, no minimum spend requirements, you only use the solution when you need it and only pay for the minutes you use. Plans change, trips are postponed, why not use a solution that offers the flexibility to meet the ever-changing demands of your business. Successful companies will be those who keep their business growing. Reduced margins and revenue numbers mean overheads must be reduced in order to maintain any growth and momentum. Finding a partner to help you achieve these cost reductions will be critical to success in this economic climate and in the future.

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Market leader in mergers and aquisitions

A market leader in mergers and acquisitions, this firm offers a range of investment banking and asset management services to corporate and government clients, as well as institutional and individual investors.

The challenge

This market leader client is truly global, employing more than 30,000 individuals in over 100 countries. Each year thousands of company employees travel the world to follow economic trends and to focus on the needs of international clients. Due to their frequent and diverse travel destinations, this company sought a communications partner capable of providing voice and data mobile communications anywhere in the world.

Critical to their success for the client was to meet the following objectives:

  • Provide ubiquitous mobile voice and data service throughout the globe
  • Local number access
  • Controlled expense reporting by project
  • Fully-outsourced service with no direct cost
  • Customized web-site tied to the company’s intranet for order processing
    24 hrs a day
  • Reserve number allocation for large corporate events weeks prior to travel

The solution

Over the last 10 years this market leader has partnered with Cellhire to provide its employees with international communications solutions. As they extended their client base to new countries, Cellhire provided mobile voice and data communication devices to support their local operations.

Cellhire and this firm worked collectively to create a customized order website, enabling thousands of their employees to place individual orders in advance of their trip – whether it be weeks or hours – and receive their equipment on time prior to their departure.

The results

As technology changed, their employees benefited from Cellhire’s continuous upgrades in equipment, airtime solutions and processes.

Additionally, Cellhire also provided the following tailored solutions:

  • Same day delivery of equipment in local areas in which Cellhire has an office.
  • 24 hour technical support and same day phone replacements in many European destinations.
  • Local US long term rental devices for summer intern programs.
  • Global Fraud Protection. When spending reached a set limit Cellhire alerts the client where they can verify with their end user to ensure that the phone was not lost or stolen.
  • In August 2008, the client’s Board of Directors meeting was held in Moscow, Russia. Cellhire supplied more than two dozen mobile handsets equipped with local Russian airtime for a cost effective roaming solution.

Client feedback

“Cellhire is a true service partner, whenever we have a special request they find a way to accommodate it. They are a pleasure to work with and have always provided us with exceptional service.”

US News

International BlackBerry: Ultimate Travel Companion

What better way to keep connected while traveling abroad than with the ultimate communication tool, an International BlackBerry. Rent the best piece of wireless equipment from Cellhire, and exceed your travel expectations in terms of connectivity, speed, communication.

The perfect travel companion, BlackBerry allows users to access to email, phone, data, applications, games and the Internet from a handheld device. It can be customized to meet the needs of one customer or an entire enterprise, in any industry and all in one sleek device.

No matter what your individual needs, Cellhire offers the best communication device that will enable you to accomplish more by keeping you in touch with information, colleagues and friends. BlackBerry devices allow you to stay in touch with everything that matters to you while you’re traveling on the go. Cellhire also offers some models that include a multi-media player and/or camera so you really have everything you need in one stylish traveling tool.

Cellhire’s BlackBerry solution supports leading enterprise email platforms and can be customized to meet the needs of one person or an entire enterprise, to any scale, in any industry.

Furthermore, with BlackBerry push email technology, your email will find you without having to initiate a connection. BlackBerry devices are designed to remain on and continuously connected to the wireless network, notifying you as new email arrives. In addition to the text, you can also receive and view attachments in a wide range of popular file formats, including Microsoft Office, WordPerfect, and Adobe PDF.

Also, browse the web with the integrated, full-featured browser, which quickly and efficiently displays HTML pages as well as enables you to set up RSS feeds to stay connected to up-to-the-minute news and blog posts. And keep up with your contacts using a variety of instant message (IM) networks, including the integrated Blackberry Messenger as well as downloadable clients for Google Talk, Yahoo! Messenger.

When it comes to traveling the globe while staying connected you can’t go wrong with Cellhire’s BlackBerry solution, the most advanced and refined mobile communication device that helps you enjoy a more organized, balanced life.

US News

Automation company selected Cellhire

With $5 billion in annual sales, this corporation is recognized as one of the world’s largest industrial automation companies. From stand-alone, industrial components to enterprise-wide integrated systems, they supply products, software and services across a wide range of industries and in some of the most demanding manufacturing environments.

The challenge

As an industry leader with global customers in more than 80 countries, the client was seeking a comprehensive service to manage their growing wireless telecom needs.

Critical to success for the client was to meet the following objectives:

  • Reduce international wireless cost
  • Free-up resources (employees can focus on important job duties)
  • Greater inventory control
  • Fully-outsourced service with no direct cost
  • Complete wireless spend visibility for end users and procurement
  • Provide employees with complete coverage and a guaranteed solution

The solution

In March 2005, this automation company selected Cellhire as their official wireless rental provider. Over 20,000 of their employees were redirected to Cellhire for a wide range of wireless telecom solutions, both domestic and international.

Cellhire went beyond the scope of a simple rental service provider, assigning an experienced account management team to fulfill all requirements. The team was able to assess individual employee needs, discuss options and provide additional support as needed.

For the first time, employees had the ability to place an order online or directly over the phone. Wireless equipment such as cell phones and data cards could now be shipped and tracked to the appropriate facility. In addition, Cellhire supplied prepaid UPS return packs, providing employees with an easy option for rental returns. Furthermore, each internal department could now monitor their wireless spend. Cellhire provided detailed invoicing and itemized billing which allowed for greater cost savings.

The Results

Within a short period, Cellhire was able to decrease costs, reduce wait times and eliminate internal help desk issues for the client.

Additionally, Cellhire also provided the following tailored solutions:

  • Cellhire provided the client with prepaid solutions for their internship programs, eliminating the need for long-term contracts.
  • Cellhire supplied their executives with appropriate equipment and reliable coverage during the 2005 executive retreat held in rural West Virginia.
  • Cellhire established a loaner phone program for their employees with lost or damaged phones.
  • In 2007, the client expanded operations to China; Cellhire was called-upon to secure local airtime.

Client feedback

“Cellhire offers competitive pricing within a quality service-wrap. Working with the same account team for several years is a real plus point, because they understand our requirements and wireless needs. Their service has helped to improve our employee’s productivity and communication for domestic and international wireless loaner equipment.”

US News

Mobile Broadband Rental: Affordable Connectivity

With the current economic crisis, many are penny pinching whenever possible, cutting back on unnecessary expenses and looking to save money anywhere they can. More than ever, a growing number of people are deciding to rent rather than buy on a wide range of products such as cars and laptops. While these are just a couple examples, renting services when they are needed and for as long as necessary has proven to be tremendously useful and cost-efficient in these dire times.

Mobile broadband is another great example. Technological advances and the invention of the ‘plug and play’ USB stick make it extremely easy and convenient for instant wireless broadband connectivity.

Although prices have been steadily declining, major network providers still charge a hefty monthly fee for a mobile broadband device with a tolerable amount of data usage. And don’t forget, the device will in most cases always come with a long-term contract.

At first this may not seem alarming, but when you add up monthly charges, accidental overages, and other fees over a 24-month contract for an average number of employees it can add up to some major spending.

As the credit crunch continues, many companies find they have to rethink many of their everyday expenditures, including entering lengthy contractually binding agreements. Although, many employees with flexible work schedules may find themselves traveling on the road, at a trade show, or on a business trip every so often requiring mobile broadband, 24-month’s worth of fees doesn’t seem practical to merit such a contract.

A company such as Cellhire, an independent communication rental firm, provides business customers with short-term mobile broadband service anywhere from a week up to several months. Intercontinental alternatives also exist for travelers outside of the US. Customers only rent when they need to and for as long as they like avoiding high-cost monthly charges and lengthy contracts.

Overall, mobile broadband rental undoubtedly stands for a resourceful and money-saving alternative to the long-term contract system, particularly while enduring these current financial times.