In the competitive landscape of mobile connectivity, it is important that as a reseller you keep on the front foot and ensure that you are constantly adding value for your customers. Integrating eSIMs into your portfolio can open new revenue streams for your business as well as offer your customers with a more adaptable, personalised, and environmentally conscious solution.
eSIMs offer resellers the opportunity to tap into the growing demand for a modern and future-proof connectivity solution. By adopting eSIM technology, resellers can position themselves as forward-thinking and customer-centric partners, ready to cater to the ever-evolving needs of their customers.
In order to be able to promote eSIMs to your customers, it is important to be able to showcase how this solution can work in practice for their business. To help, Cellhire has pulled together 5 use cases for eSIMs to help you to start a conversation with your customers.
Use Case 1: Short-term travellers who require international connectivity
Globe-trotting customers who are moving between continents on a regular basis face a range of challenges that can significantly impact their mobile communication experience while travelling internationally. Typically, their existing tariffs will expose them to roaming charges, leading to unexpected and burdensome bills upon their return.
Customers often resort to inconvenient bolt-ons or add-on packages to mitigate roaming costs, but these come with restrictions and temporary relief. Managing multiple physical SIM cards becomes cumbersome, requiring customers to switch them out and risk misplacement or damage. While for business travellers who need to keep their primary number active when abroad drive a need for dual-SIM devices with traditional sim cards.
With eSIMs, all these challenges are elegantly addressed. eSIMs can allow your travelling customers to connect to local networks seamlessly avoiding excessive roaming charges while maintaining uninterrupted connectivity during their travels. The eSIM offers unparalleled flexibility with its seamless activation at the touch of a button, eliminating the risk of losing or damaging the SIM card while transitioning between physical cards while also removing the need for dual-SIM devices.
When travelling internationally, eSIM provides the perfect way for your customers to stay connected with little effort or worry.
Use Case 2: Customers who require connectivity while employing a bring your own device (BYOD) policy
In certain circumstances, your customers may have elected to not offer mobile phones as an option for their staff, instead relying on them to use their personal devices. Although this might feel like a lost opportunity as a reseller, eSIM opens an opportunity for you to sell a solution to your customer.
eSIM and BYOD work hand in glove for several reasons. eSIMs provide the option for remote provisioning and updates to a device, allowing the customer to remain in control of their contract and make the necessary changes to allowances regardless of employees location. By utilising an eSIM, your customer can also simplify their staff onboarding and offboarding procedures. New employees who use their own devices can receive a QR code to activate the relevant profiles on their phones. When employees leave, the eSIM can be disconnected remotely without requiring the retrieval of the SIM card. This is especially helpful in urgent situations like dismissals where there is a risk of the contract being abused if you have a disgruntled employee. In addition, if the user’s personal device is misplaced or stolen, the eSIM can be deactivated to lower the chances of it being misused if found.
In conclusion, eSIM technology can open new opportunities to engage with those customers who typically employ a BYOD policy, opening new revenue streams for your business while offering greater convenience and flexibility for your customer.
Use Case 3: Customers who require a backup SIM card
eSIMs offer a versatile solution for customers who require a backup SIM card, providing a seamless and efficient way to manage multiple connections on a single device. Your customers value uninterrupted connectivity, whether it’s for business-critical applications or staying in touch with their colleagues day-to-day. With eSIMs, your customers can have multiple profiles on their devices, ensuring they remain connected, even if one network experiences issues.
This is of particular interest to customers who have mobile operations, for example, event organisers or construction companies who are frequently moving to different locations. These customers can frequently find that the connectivity support in one area might not be replicated in another. By utilising eSIMs, the customer can easily move to the most powerful network, ensuring they stay connected while working on-site.
It is also a fantastic solution for customers where voice or data connectivity is mission-critical. In the event of an outage or technical issues, whole operations can fail without a backup solution. eSIMs are the perfect safety net for these customers who can with a few clicks, migrate to the eSIM profile and restore connectivity.
Use Case 4: Customers who require a fast deployment of voice and data connectivity
eSIMs are an ideal option for those customers who require the ability to achieve connectivity at very short notice. Thanks to the ability to provision remotely, an eSIM can be activated within a few minutes and provide the customer with the voice and data that they require.
This is critical for those working in the disaster response industry. eSIMs can be remotely activated and provisioned over the air, eliminating the need for physical SIM cards. This capability enables disaster response teams to quickly equip their devices with necessary network connectivity without the requirement of physically inserting SIM cards.
eSIMs also offer the flexibility to switch between different carriers without changing physical SIM cards. In disaster situations where one network might be overloaded or unavailable, eSIMs allow responders to seamlessly switch to available networks, ensuring continuous communication and connectivity.
As well as this, during disasters, volunteers often join response teams to offer their support. eSIMs allow for swift device provisioning, allowing volunteers to get connected and start contributing to relief efforts without delay.
When it comes to establishing voice and data connectivity with speed and efficiency, eSIMs are the go-to solution. They offer several advantages over traditional SIM cards including ease of use and the ability to support multiple carrier networks. With an eSIM, your customer can quickly and easily activate their device without the need for physical SIM cards or lengthy setup processes. This makes them an ideal choice for businesses and individuals who require fast, reliable connectivity on the go.
Use Case 5: Customers who are looking for a greener solution
If your customer is looking to reduce their carbon footprint, eSIM technology is a great way to achieve this eco-friendly goal while also ensuring seamless and flexible mobile connectivity.
By adopting eSIMs, your customers can play their part in helping the by eliminating the need for physical SIM cards and reducing electronic waste. eSIMs are also an eco-friendlier alternative to traditional sim cards as they significantly reduce the amount of waste sent to landfills when disposed of.
eSIMs can also be remotely provisioned and activated, unlike traditional sim cards that need to be physically produced and shipped to the end user. This remote capability saves time, transportation, and energy resources, promoting eco-friendly practices.
Overall, eSIM offers a greener alternative for your customers and can be a great selling point for those customers looking for a greener solution.
If you’re looking to incorporate eSIM technology into your product line-up, Cellhire is here to lend a hand. Our Sim Management Platform and advantageous partnerships with Vodafone, O2, and EE give you the tools you need to provide your customers with the options they wont be able to refuse!